U-Connect Limited is a wholly owned Nigerian company with its head office in Lagos, Nigeria. Established in 2004, with an aim to transform clients businesses into customer centers through our innovative Human Resources and pro-active Customer care solution.
Job Position: Front Desk Officer
Location: Lagos
Job Objective
- To be an ambassador to the organization and ensure all visitors leave satisfied while assisting in the efficient
running of the organization.
1.) Receive, direct and relay telephone messages and fax messages.
2.) Maintain the general filling system and file all correspondence.
3.) Assist in the planning and preparation of meetings, conferences and conference telephone calls.
4.) Make preparations for Executive committee meetings and other meetings.
5.) Maintain an adequate inventory of office supplies.
6.) Respond to visitor’s inquiries and direct to concerned staff.
7.) Provide word-processing and secretarial support.
8.) Re-direct calls as appropriate and take adequate messages when required .
9.) Greet, assist visitors and the general public.
10.) Assist the managing directors and other staff as requested.
11.) Perform other related duties as required
12.) Deliver excellent customer services, at all times.
13.) Make sure office is kept clean and tidy throughout the day.
14.) Supervise maintenance staff.
15.) Report any maintenance issues immediately to line mnager, including all furniture , fittings and
equipment.
16.) Provide administrative support to Admin Department in maintain routine employee lists/reports as
required.
17.) Carry out instruction given by the administration.
Qualification and Experience
- HND or B.SC.
- Must have completed his/her NYSC.
Job Position: Administrative Officer
Location: Lagos
Job Objective
- To provide assistance to the company in overseeing and conducting its business readiness, recruiting, training management, supply management, maintenance, security, safety, personnel management, administrative, and public relations programs etc.
1.) Works with other units to coordinate and plan marketing, communications, and outreach activities.
2.) Independently carries out a portfolio of responsibilities under the department’s preview, such as managing committees, securing approvals, and providing communications.
3.) Provide expert guidance and leadership to more junior staff.
4.) Perform other related duties as required, e.g., reviews of adequacy of department space requirements and technology requirements.
5.) Implements and monitor support services, including procurement of supplies and services; transport,
travel and traffic, communications, information technology support; and provision of local utilities and service requirements.
6.) And others on management information and general administration issues and practices.
7.) Produce major/complex reports for management, as and when needed.
8.) Provide advice to senior management and works with management to create short and long term business plans, including operational, organization, and financial aspects.
9.) Oversees legal, safety, fiscal and other compliance requirements.
10.) Oversees facilities, technology, and materials utilized in the department, coordinating with appropriate
services.
11.) Works with management and others to develop and implement operating policies and procedures.
12.) Manage operating budget and performs analysis and reporting to support decision-making.
13.) Manages the ongoing financial, operational, and staffing activities of the company.
Qualification and Experience
- HND or B.SC.
- 1 – 2 Years’ Experience.
Job Title: Transaction Officers (TO)
Location: Nationwide
Job Description:
- Process opening, reactivation and closure of accounts
- File customer’s records
- Process ATM cards for customers
- Replace lost/experienced customer instrument such as ATM Cards, cheque books etc
- Perform other duties as assigned by Transactions Service Team Lead
- Processing opening, reactivation and closure of account’s
- File customer’s records
- Process ATM cards for customers
- Replace lost/expired customer instruments such as ATM Cards, Cheque books etc
- Perform other duties as assigned by Transactions Service Team Lead
- Good customer service orientation
- Good problem solving skills
- Proficient in the use of MS Office
- Good oral and written communication skills
- HND Graduate Only (Minimum Lower Credit)
- Age: Not more than 30 years
- Experience in banking industry will be an added advantage
Job Position: HR Officer
Location: Lagos
Job Objective
- To provide all round HR support for the human resources team and be involved in a wide range of human resource, employee relations and recruitment activities for the company.
The human resource officer is responsible and accountable for tasks including, but not limited to:
1.) Coordinate the administration of the Recruitment and Selection process, working in conjunction with the Human Resources Coordinator to assist in all facets of the recruitment and selection process.
2.) Administer and coordinate council’s induction program.
3.) Facilitate new employee information and maintenance to the Payroll Unit.
4.) Assist with the administrative and maintenance of the staff performance review process.
5.) In conjunction with other members of the HR Unit provide advice on the interpretation of HR Policies, procedures, guidelines and employee relations issues to staff and management.
6.) Coordinate the staff Recognition Awards.
7.) In conjunction with Human Resources Coordinator develop and maintain a centralized position description database to ensure for all positions.
8.) Maintain human resource database to ensure correct recording of all staff and employment related information as required.
9.) Assist with preparation of HR metric data reports as required.
10.) Coordinate and maintain the Human Resources personnel filling systems.
11.) Assist the Human Resources Services Coordinator with the administrative of HR systems and process as
required
12.) Support the use of Electronics Records Management and Customer Request systems used by the HR Unit.
Qualification and Experience
- HND or B.SC.
- 1 – 2 Years’ Experience.
Job Title: Cashiers / Tellers
Location: Nationwide
Job Description:
- Receive and count working cash at beginning of shift
- Identify customers, validate and cash checks
- Accept cash and checks for deposit and check accuracy of deposit slip
- Process cash withdrawals
- Perform specialized tasks such as preparing cashier’s checks, personal money orders, issuing traveler’s checks and exchanging foreign currency
- Perform services for customers such as ordering bank cards and checks
- Receive and verify loan payments, mortgage payments and utility bill payments
- Record all transactions promptly, accurately and in compliance with bank procedures
- Balance currency, cash and checks in cash drawer at end of each shift
- Answer inquiries regarding checking and savings accounts and other bank related products
- Attempt to resolve issues and problems with customer’s accounts
- Initiate and open new accounts
- Minimum educational qualification of OND
- Experience in handling higher-volume cash transactions is an asset
- Excellent customer service relations
- Active PC user
- Detail oriented
- Honesty & integrity
- Stress tolerance
- High level of accuracy and Ability to work effectively with minimal supervision
- Age: Not more than 30 years
- Account deposits and withdrawals
- Cheque transactions
- Receive and verify loan repayment amount
- Ensure compliance with all internal controls & established policies and procedures
Method of Application
Interested and qualified candidates should forward their CV to: recruitment@u-connect-ng.com Using Job Title as the Subject of the E-mail.
Application Deadline: 24th June, 2014